Monitored reliable equipment and 24/7 emergency service
Qualified and courteous staff available for your convenience
Simple and user-friendly management interface
Great benefits for your home office at fraction of the cost
Wide range of business class VoIP services for your SMB
Phone Numbers
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Get as many phone numbers that your business requires without paying for additional lines that your local phone company would require.

You can select your Local Phone Number from many area codes, see availability for more details.

  • Local Phone Number
    $4.45 USD / month
    Local numbers allow you to receive calls in the region of your choice and are accessible internationally.
    or as of our volume princing

    + Usage charges depends
    on plan or volume
  • Toll-Free Phone Number
    $4.45 USD / month
    Our Toll-Free numbers are accessible from USA and Canada and allow your callers to contact you free of charge.
    or as of our volume princing

    + Usage charges: 0.0390 / minute
  • International Phone Number
    $4.95 USD / month
    Show your presence overseas with our selection of international phone numbers.Usage fees applies.
    starting from
  • PayPerCall Phone Number new
    $44.95 USD / month
    Phone number that bills your callers based on the duration and volume of your communications.
    see details here
  • LNP Request
    $29.95 USD
    Port your existing local phone number or Toll-Free number.
  • Bulk LNP Request
    $74.95 USD
    if 3 DID or more from the same rate center
  • Failed porting attempt
    $19.95 USD
    This charge applies per number per rejected attempts
  • Vanity Local Number Request
    $44.95 USD
    Custom selection and order of local phone number.
  • Vanity Toll-Free Request
    $44.95 USD
    You may request a specific toll-free number if it is available.
  • Local DID Number Cancellation
    $4.95 USD
    Cancellation fees applies when you wish to remove a DID Number from your account.
  • Toll-Free Number Cancellation
    $4.95 USD
    Toll-Free Number cancellation fees

Channels / Virtual PRI
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Channels determine how many concurrent calls can occur for a specific area at a fixed monthly price. If channels are exceeded, extra usage will be billed at the regular rate.

Channels can only be added to Essential On Demand or Wholesale accounts. A minimum of two channels is required.

We reserve the right to adjust the rates at any time for any abusive or inapropriate usage. Please refer to our Terms and Conditions for more details.

  • Local Channels
    This type of channel includes all calls local to selected city (rate center).
  • Local inbound channel
    $9.95 USD / month
  • Local outbound channel
    $12.95 USD / month
  • Local bidirectional channel
    $14.95 USD / month
  • Regional Channels
    A regional channel includes all calls for a given state or province.
  • Regional inbound channel
    $19.95 USD / month
  • Regional outbound channel
    $22.95 USD / month
  • Regional bidirectional channel
    $24.95 USD / month
  • National Channels
    The national channel includes all calls in the covered North American territory.
  • National inbound channel
    $29.95 USD / month
  • National outbound channel
    $32.95 USD / month
  • National bidirectional channel
    $34.95 USD / month

Voice Mailbox
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Each VoiceMeUp accounts include one or more Voice Mailbox for free. If your VoIP equipment can't be reached in case of internet service interruption, your voicemail will take the message as failsafe if the call is not redirected on another network.

Each Voice Mailboxes can send a copy of every single messages trough email (in WAV format) to allow a better accessibility / management / archiving of all phone messages.

  • Single Voicemail
    $1.25 USD / month
  • Voicemail Bundle (Pack of 5)
    $4.95 USD / month
  • Voicemail Bundle (Pack de 10)
    $7.95 USD / month

Virtual Fax Service
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Send and Receive your faxes by email wherever you are with the Virtual Fax Service.

This service will allow you to use any of your phone numbers to receive faxes to the email address of your choice.

  • Virtual Fax Profile
    $4.95 USD / month
    Each profile will allow you to enable reception of faxes on any of the numbers in your account.
    + Usage charges depends on plan and/or volume.

Virtual Attendant
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Allow your employees phones to be reachable at anytime with the Virtual Attendant Service

Human intervention is best but, with the help of personalized recordings, this service will allow you to reduce this burden, filter your calls at the source and even receive calls outside of office hours.

See the following article for all details, features and full pricing.

  • Virtual Attendant
    $13.95 USD / month
    Standalone Virtual Attendant Service
    Setup fees starting at $64.95 USD
  • Virtual Attendant Bundle (IVR-5)
    $18.95 USD / month
    • Peers / Trunks - (5)
    • Local Extensions - (5)
    • Voice Mailboxes - (5)
    Setup fees starting at $99.95 USD
  • Virtual Attendant Bundle (IVR-10)
    $24.95 USD / month
    • Peers / Trunks - (10)
    • Local Extensions - (10)
    • Voice Mailboxes - (10)
    Setup fees starting at $99.95 USD

Local Extension
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Tranfer calls between your different phones faster and more easilly with local extension numbers.

Local extentions are usually available only on local phone systems, we are offering you this feature virtually at a fraction of the cost.

  • Single Extension
    $0.75 USD / month
  • Extensions Bundle (Pack of 5)
    $2.95 USD / month
  • Extensions Bundle (Pack of 10)
    $4.95 USD / month

Trunk / Peer
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Each VoIP Device or PBX use a peer / trunk to connect to our telephone central, either using SIP or IAX protocol.

Many peers are included in each plan, connect all your remote or local devices / PBX to your account by simply adding peers as needed.

  • Single Peer
    $1.95 USD / month
  • Peers Bundle (Pack of 5)
    $9.95 USD / month
  • Peers Bundle (Pack of 10)
    $14.95 USD / month

Storage Space (Megabytes)
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Get additional storage space to share amongst VoiceMeUp services like the voice mail, personalized music on hold and call recordings.

When your storage space included in your plan is exceeded, the extra storage space used will be billed.

  • 1 MegaByte
    $0.01 USD / month
  • 250 MegaBytes Bundle
    $1.95 USD / month
  • 500 MegaBytes Bundle
    $3.95 USD / month
  • 1 GigaByte Bundle (1024 MegaBytes)
    $7.95 USD / month

E911 Emergency Service
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It is possible to provision multiple location for your remote offices / agents. Only one access fee will be charged plus provision fees for each additionnal locations.

Please read the article regarding E911 Emergency Service Limitations.

  • E911 Emergency Service access fee
    $1.25 USD / month
    A single access fee for the E911 Emergency service
  • E911 Emergency Service provisioning fee
    $0.85 USD / month
    Additionnal provisionning fees for E911 Emergency Service fee
  • Unprovisioned 911 Call
    $75.00 USD / call
    911 Call made with unprovisioned account