Key Features of our Virtual Attendant Service
- Manage and direct your calls according to the expertise and spoken languages of your employees, whether they are at the office or on the road.
- Have your customers wait to your choice of personalized hold music and promotional messages.
- Your callers can reach all your employees without the help of a receptionist, no matter the time of day. Opening and closing of your phone system to suit your business hours.
- Regroup calls using phone extensions to reach a group of employees.
- Use basic call queues to route calls sequentially to a group of employees as needed.
- Option to access external telephone lines to save on long distance calls (DISA server)
- Virtual Conference Call (with virtually unlimited participants)
- Static phone directory of your company
- Call interception feature, manually pick up calls before they hit the Virtual Attendant
| Fees | Rate | Rate |
| Monthly Service Fee | $13.95 CAD | $12.15 USD |
| Initial Setup (first 30 min are free) | $105.00 CAD / hour* | $91.40 USD / hour* |
| Professional Studio Recordings (Optional) | See chart below | See chart below |
| *Billed in 15 minute intervals. | ||
Professional Recording Studio Fees (Optional)
Add the impact your virtual attendant needs with our professional bilingual studio recordings at competitive prices.
| Prompts | Rate | Rate |
| 3 voice prompts or less | $105.00 CAD | $91.40 USD |
| 4 to 6 voice prompts | $145.00 CAD | $126.12 USD |
| 7 to 12 voice prompts | $185.00 CAD | $161.03 USD |
| 13 to 15 voice prompts | $265.00 CAD | $230.67 USD |
| More than 15 voice prompts | Request a Quote | Request a Quote |
| Add background music to the prompts | $95.00 CAD | $82.69 USD |
If you are looking for a more complex structure or wish to have promotional messages recorded, please contact our team for a quote.