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  • Q: Can you port Vonage numbers?
    A:

    Yes, we can port Vonage numbers, unless it is a number from an area we do not cover.

    We might need to know the LEC name (Local Exchange Carrier) that provides the service to Vonage. You will need to have this information in hand before we can start the process.

    Do not hesitate to ask us if a specified number is portable by using the following tool.

  • Q: Does VoiceMeUp provide residential services?
    A:

    Yes, but the person must have some knowledge and be able to follow procedures to configure her or his phone and router.

  • Q: What is VoIP?
    A:

    VoIP stands for Voice over Internet Protocol, which is a technology used to transmit voice signals between users through local or Internet networks.

  • Q: Can I test your service before signing up?
    A:

    Unfortunately, you must open a VoiceMeUp account to test the service.  If you select the "Essential A La Carte" calling plan, it will allow you make outgoing calls and charge you as you go however, the system requires a deposit in order to activate the plan.

    No commitment and a 30-day money back guarantee if you are not satisfied (refund of the balance remaining in the account).
     
    Please note that we operate on a prepaid basis and you must have funds available to your account in order to make calls.

     

  • Q: Ownership of DID number with VoiceMeUp?
    A:

    All phone numbers purchased or ported to VoiceMeUp.com remains the sole property of the customer unless you cancel it.

    Please ensure to get in touch with our team if you intend to move in/out any of your phone numbers. Also make sure your account balance has the appropriate funding to allow the process.