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3CX License - Full Feature List
Published date: 2022.06.06

3CX License - Full Feature List

3CX Full Feature List

As listed on the 3CX.com site

 

3CX PRO

3CX ENT

Main PBX Features

Extensions

Unlimited

Unlimited

Apps: Windows and Web Client, iOS, Android

Phone Directory

Headset Integration

Call Parking / Pickup

Call Logging

Ring Groups

Choose SIP Trunk

Unlimited

Unlimited

Auto Attendant

Inbuilt SBC for Offsite Phones

BLF Busy Lamp Field

Multi-level IVR

Voicemail Transcription

Intercom / Paging / PA Announcements

Integrated Fax Server

VMware / Hyper-V / KVM

Custom FQDN

Custom SMTP Server

MS 365 Integration

Google Workspace

Hotel PBX (Self-managed only)

Multi-Tenant

16SC+

16SC+

Grafana Reporting

16SC+

16SC+

Data Connectors (PostgreSQL/Google BigQuery/Grafana)

16SC+

16SC+

Video Conferencing

3CX Link

Polls

PDF Sharing

Screen Sharing

Remote Assistance

Whiteboard

YouTube Integration

Maximum no. of participants

100

250

Live Chat & Messaging

Live Chat

"3CX Talk" Link   

WhatsApp Integration

Facebook Integration

SMS & MMS

Chat Reports

Call Center Features

Call Queues

Call Recording

SLA Alerting

Switchboard

Wallboard

Callback 

Barge in / Listen in / Whisper    

Call Reports

CRM Integration

Enterprise Features

Call Flow Designer    

Hot Desking    

Scheduled Restore   

Connect Remote Offices (Bridges)   

Inbuilt Failover    

 

Start / Stop Call Recording Rights    

 

Custom IP Phone Logo    

 

Standby License    

 

MS Teams Direct Routing Integration

 

16SC+

Xapi/Call API

 

8SC+

Onboard MCU

 

32SC+

Skill-based Routing    

 

AI Features

Voicemail Transcription
(8SC and up 3CX AI will transcribe free)

Google Gemini Support
PRO - Voicemail Only

✔ (VM)

Open AI
PRO - Voicemail Only

✔ (VM)

Call Transcription

 

Call Analytics

 

3CX AI