Healthcare providers across Canada are now facing stricter privacy rules under PHIPA, with additional expectations coming from PIPEDA, HIPAA technical safeguards, and Quebec's Loi 25. As clinics, pharmacies, and medical software vendors modernize their operations, secure faxing remains essential for transmitting prescriptions, referrals, lab results, and clinical documents. Ensuring that fax systems meet these updated requirements is now a key part of maintaining compliance.
A Secure Fax Solution Built Specifically for Canadian Healthcare
Unlike many cloud fax providers that depend on public cloud services or foreign datacenters, our Virtual Fax platform is engineered entirely for Canadian privacy needs:
- 100 percent hosted in Canada
- Private infrastructure, privately managed
- No public cloud or shared hyperscaler services
- Two independent Tier 3 datacenters located in Montreal
- Connectivity provided exclusively through Canadian telecommunication operators
- PCI compliant data handling
- Designed to meet PHIPA, PIPEDA, and Loi 25 requirements
This ensures full Canadian data residency and controlled access to personal health information, as required by modern healthcare privacy laws.
HIPAA / PHIPA Compliance Add-On
For healthcare organizations that require enhanced protection, the HIPAA / PHIPA Compliance Add-On activates additional safeguards, including:
- Encrypted storage of fax documents at rest
- Mandatory authentication for fax downloads
- Audit logging of all access and modifications
- Stricter authentication and permission controls
- Privacy safeguards aligned with PHIPA, HIPAA, PIPEDA, and Loi 25
These protections can be enabled per Virtual Fax Profile, giving clinics and pharmacies the flexibility to secure only the workflows that need elevated compliance.
Designed for Healthcare Professionals and Integrators
Our Virtual Fax platform and compliance add-on are ideal for:
- Clinics and medical practices
- Pharmacies and prescription providers
- Laboratories and diagnostic centers
- Hospitals and specialty clinics
- Healthcare IT teams and EMR integrators
- Telemedicine and digital health services
If your workflow involves transmitting personal health information, the HIPAA / PHIPA Compliance Add-On ensures your fax communications meet today's privacy expectations.
Simple, Secure, and Fully Canadian
Canadian healthcare organizations trust our Virtual Fax platform because it offers:
- Easy deployment in any practice or pharmacy
- Seamless integration with EMR and clinical systems
- Full data residency in Canada
- Complete control over access to PHI
- Safeguards that simplify compliance for PHIPA, PIPEDA, and Loi 25
Our goal is to provide a secure, modern, and compliant fax solution that fits naturally into existing clinical workflows.
Ready to Enable PHIPA and HIPAA Level Security?
Your fax workflow should meet the same standards as your EMR and other clinical systems. The HIPAA / PHIPA Compliance Add-On makes it easy to align your organization with PHIPA, PIPEDA, and Loi 25 expectations, while maintaining full data residency in Canada.
Want to learn more or activate the add-on for your Virtual Fax Profiles?
Contact our team today to review your current setup and explore compliant options tailored to your organization.