Help
  • Q: Does VoiceMeUp provide residential services?
    A:

    Yes, but the person must have some knowledge and be able to follow procedures to configure her or his phone and router.

  • Q: Ownership of DID number with VoiceMeUp?
    A:

    All phone numbers purchased or ported to VoiceMeUp.com remains the sole property of the customer unless you cancel it.

    Please ensure to get in touch with our team if you intend to move in/out any of your phone numbers. Also make sure your account balance has the appropriate funding to allow the process.

  • Q: What is VoIP?
    A:

    VoIP stands for Voice over Internet Protocol, which is a technology used to transmit voice signals between users through local or Internet networks.

  • Q: What is Fax to Mail?
    A:

    Fax to Mail is a VoiceMeUp service that enables a faxed document to be received by e-mail. The document is faxed as usual, but an electronic copy of the document is received as an e-mail attachment.

  • Q: Can I test your service before signing up?
    A:

    Unfortunately, you must open a VoiceMeUp account to test the service.  If you select the "Essential A La Carte" calling plan, it will allow you make outgoing calls and charge you as you go however, the system requires a deposit in order to activate the plan.

    No commitment and a 30-day money back guarantee if you are not satisfied (refund of the balance remaining in the account).
     
    Please note that we operate on a prepaid basis and you must have funds available to your account in order to make calls.