Wide range of business class VoIP services for your SMB
Monitored reliable equipment and 24/7 emergency service
Qualified and courteous staff available for your convenience
Great benefits for your home office at fraction of the cost
Simple and user-friendly management interface
Help
  • Q: Perform a connection quality test from your computer.
    A:
    Visit the following link for the diagnostic test: http://mcs.VoiceMeUp.com/myspeed/html5
     
    If you have not installed the Visualware BCS plug-in, see the instructions below.
     
    To help you analyze your results, see the last step below for more details.
  • Q: Service Codes - N11
    A:

    Here is a list of all service numbers supported or not-supported by our services:

    N11 Services Numbers

    CODE DESCRIPTION CANADA UNITED-STATES FEE
    211
    		 Community services All provinces Not supported $0.65 USD per call
    311
    		 Municipal government services, non-emergency All provinces Not supported $0.65 USD per call
    411
    		 Directory assistance All provinces All states $1.50 USD per call
    511
    		 Traffic or police non-emergency services All provinces Not supported $0.65 USD per call
    611
    		 VoiceMeUp Customer Service All provinces All states Free
    711
    		 e911 Provisioning Testing number All provinces All states Free
    811
    		 HealthLink Access Line All provinces Not available $0.65 USD per call
    811
    		 Call before you dig Not available All states $0.65 USD per call
    911 e911 Emergency Service
    Use 711 to test the phone line.

    IMPORTANT
    Do not dial 911 unless you have a real emergency.
         		 All provinces All states Provisionned DID:
    Free

    Unprovisiionned DID:
    $82.70 USD per call
    988 Suicide Prevention Service All provinces All states $0.65 USD per call
  • Q: Can I test your service before signing up?
    A:

    You must open an account (free) to test the service. If you select the "Essential A La Carte" calling plan, it will allow you to make outgoing calls and charge you for your usage. You are required to add funds to your account to activate the plan.

    There is no commitment/contract to sign. We offer a 30-day money-back guarantee if you are not satisfied (we will refund any remaining unused funds above $5).

    Please note that we operate on a prepaid basis, and you must have funds available to your account in order to make calls.
  • Q: Do we provide residential services?
    A:

    Yes, but the person must have some technical knowledge and be able to follow procedures to configure their phone and router.

  • Q: What is VoIP?
    A:

    Voice over Internet Protocol, or "VoIP", is a technique that allows a telephone call to be transmitted over a network that supports the TCP/IP protocol, such as a local area network or the Internet.