VoiceMeUp - Retail and wholesale Corporate VoIP Services for SIP/IAX

You need to have a fax profile in your account prior to activating the service on your DID.
If you need to create your fax profile, follow the steps here.

If you already have a fax profile, follow the steps below to assign a DID number to your fax:

1. From your account, access "DID Numbers" in the "Services" section, via the main menu.
    
2. Click the "Edit" button next to the DID you want to use for faxes.
    
3. In the Available Options, under Applications, check the "Virtual Fax".
    
4. In the new tab Virtual Fax displayed, select the appropriate fax profile from the drop-down menu.
    
5. Click "Save".

Please make sure the following prerequisite have been done:

1. A fax profile has been created and configured [ See FAQ ]

A - Add your email to the "Allowed email addresses"

1. Login to your client account.
    
2. Access "Virtual Fax" in the "Services" section, via the main menu.
    
3. Click on the "Modify" button on the profile you wish to edit.
    
4. Click on the tab "Outbound".
    
5. Enter your email in the "Email address" box to the right of the screen.
    
6. Click "Add to list".
   If you want to authorize the whole company domain, you can use the following format: *@domain.com.
    
7. Click "Save".
    

B - Sending a fax from your email

1. Open your email client.
    
2. Click "New" to create an email.
    
3. In the "To" enter the number of your recipient using the following format:
   
   REPLACE_WITH_FAX_NUMBER@fax.voicemeup.com
   
   For 1 recipient: 15553219876@fax.voicemeup.com
   For multi-recipient: 15553219876@fax.voicemeup.com,14383219876@fax.voicemeup.com
    
4. Insert your attachment and/or write an email.
    
5. When done, click on "Send" to send your email to the fax (i.e. Mail2Fax).
    

C- Validate that your fax was sent

1. Login to your client account.
    
2. Access "Fax Transmissions" in the History" section, via the main menu.
   The list displays the current month's transmissions and their status.
    

Fax2Mail is a service that enables a faxed document to be received by email. The document is faxed as usual, but an electronic copy of the document is received as an email attachment.