VoiceMeUp - Retail and wholesale Corporate VoIP Services for SIP/IAX

It takes 24hrs to 48hrs for an order to be completed and for the DID number to be assigned to your account.

You should receive a reply from us within 24hrs to 48hrs with the status details of your request. For specials orders, delays can be longer.

Yes, we can usually get blocks or series of sequential phone numbers.

We invite you to "contact us" to place an order should our inventory not display any.

What is an interactive virtual attendant?
An Interactive virtual attendant allows customers to interact with a company’s automated host system via a telephone keypad and connects customers to the right department or representatives. 

Please make sure the following prerequisites have been done:

• You have recorded media files available in your account. [ See FAQ ] 
• We highly suggest you plan your IVR call flow in advance and have our team review it for you.

To add a virtual attendant / IVR, access your account and follow these steps:

1. Access "Virtual Attendant / IVR" in the "PBX Cloud" section, via the main menu.
    
2. Click on the "New" button. You will be prompted to accept the charges, if applicable.
    
3. Insert a "Friendly Name" to label your new entry.
    
4. Select a "Sub-Account", if applicable.
    
5. Follow the steps below to configure the IVR:

What is virtual fax?
The Virtual Fax feature is used to send and receive faxes service using a DID number specifically dedicated to Fax.

To set up a virtual fax, please make sure the following prerequisites have been done:

1. You have an active DID number (a phone number) that supports Fax (T.38 protocol) in your account.
   OR
2. You need to order a phone number for your virtual fax. You can do so here.

You will need to download the mobile application "MyConnection by Visualware".

The mobile application allows you to do the test on a cell phone for both a Wi-Fi connection or on a LTE/4G connection.